Terms & Conditions

  • Alínea Hair sells only to wholesale trade.
  • Any ALINEA HAIR customer agrees to not repackage, resale wholesale and/or resale to end user packaged, to not sell online, and will apply products within a professional salon environment.
  • All information and forms necessary must be complete before an account can be set up. Credit card or banking forms must be filled out and signed as indicated. Any bank or commercial reference verification will take at least 3-5 business days. Not all applicants are approved.
  • Alínea Hair offer same day shipping for orders paid before 1 pm, but do not guarantee. If a shipment does not get shipped on the same day, AlíneaHair are not responsible for a freight credit or upgrade as the service is not guaranteed.
  • If an error is made as a result of inaccurate or obsolete information, Alínea Hair will not be responsible for the mistake.
  • Please be advised that each order called in is taken and then read back to the customer and confirmed by our sales staff. If the customer confirms the information, the order is confirmed as accurate by them.
  • If your credit card is declined, please expect a delay in shipping.
  • There is a minimum order of $50. Orders under $50 are subject to a $5 handling charge.
  • All shipments are FOB Miami, Florida. Alínea Hair do not guarantee third party shipping services such as UPS. We will assist our customers in any deficiency in third party shipping services but are not responsible for such deficiencies. All orders are therefore insured for the value of the shipment by the third party service.
  • All custom or special orders must have a 50% non-refundable deposit given at time of order. Deposits made via credit card are final and become non-refundable once the custom/special order has been placed.
  • No commercial reuse of Alínea trademarks or other intellectual property rights are allowed without written permission from Alínea Hair.
  • We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We respect your privacy and promise to never share this information with any other party. Your information will be used to contact you for this one specific time and your information will not be added to a mailing and/or marketing list. We will contact you as quickly as possible, using the specified method(s) as indicated in the form.